Features
Seven capabilities. One chapter intelligence platform.
Pulse AI lets every board member ask questions about your chapter data in plain English and get answers with charts. ChapterPulse also unifies event and member data from Dark Rhino, StarChapter, and ThoughtSpot, powers a visual newsletter builder that pushes drafts to Mailchimp, automates CSV reports, tracks volunteer pipelines, and includes a mobile companion for event nights.
Ask Pulse AI about your chapter data in plain English
Type a question. Get an answer with charts. Pulse AI translates natural language into SQL against your chapter's live data, renders the results visually, and uses year-over-year cohort math for retention questions instead of rolling-window shortcuts.
- Natural language queries across events, registrations, members, and volunteers
- Dashboard with 6 pre-built KPI cards and click-to-drill-down into a chat
- Bar, line, and pie charts rendered automatically from query results
- Cohort-based retention math from years of monthly member snapshots, not rolling-window approximations
- Saved queries and persistent chat sessions so your analysis carries across sessions
Question: Which months do most of our members renew in?
January and September. Together they carried 26% of last year's 651 renewals.
Renewals by month, last year.
January 88, February 52, March 49, April 55, May 47, June 42, July 39, August 44, September 81, October 58, November 50, December 46.
One unified view of every registration and member
Events, registrations, and member records sync automatically overnight from your chapter management platform. Whether your chapter runs on Dark Rhino, StarChapter, or pulls membership from ThoughtSpot, ChapterPulse unifies it into one view you can filter, export, or feed into the insights chat.
- Works with Dark Rhino, StarChapter, and ThoughtSpot out of the box
- Filterable event data with registration counts and trend indicators
- Registration trend reports with month-over-month comparisons
- Exportable data for board reporting and partner sharing
Finished at 3:12 a.m.
- New registrations
- 38
- Member records checked
- 1,427
- Renewals
- 12
- Dues payments
- 9
Your full member directory, synced overnight
A full nightly sync of your chapter's member accounts, plus monthly point-in-time snapshots so you can compare cohorts year over year. See who is active, who is at risk of lapsing, and who just joined. Churn detection flags members before they disappear.
- Nightly automated sync of complete member records with all available fields
- Churn detection: at-risk, lapsed, new, and expiring members surfaced automatically
- Monthly point-in-time snapshots that unlock real cohort retention math
- Historical backfill available via ThoughtSpot for chapters with years of member history
- PII protection with per-permission column gating on sensitive fields
- Active
- 1,106
- Expiring in 90 days
- 212
- New this month
- 41
- Lapsed this year
- 68
From the nightly sync of the chapter's 1,427 member records.
Partner reports that send themselves
Configure CSV exports once. ChapterPulse generates, attaches, and emails them to your partner organizations on a monthly schedule. Delta tracking means recipients only get what changed.
- Configurable CSV exports with 23 available columns and drag-to-reorder customization
- Monthly scheduling with per-config delivery windows and timezone support
- Delta tracking: only changed records are included, reducing noise for recipients
- Recipient management with test sends, send history, and per-config fault isolation
Sent to 2 partner contacts on March 15
- Records that changed
- 64
- Columns
- 8 of 23
- Schedule
- Monthly, on the 15th
Only changed records are sent
From posting to placement, tracked
Volunteer opportunities sync from PMI's volunteer portal. Applications, resumes, and statuses are tracked in one place so your VP of Volunteers does not need a separate spreadsheet.
- Automated sync of volunteer postings from PMI's volunteer portal
- Application tracking with applicant details, submission dates, and status
- Resume collection with secure storage (uploaded to cloud, not local machines)
- Status management across the full lifecycle: posted, reviewing, filled, closed
- Events committee leadReviewing
- Newsletter editorOpen
- Mentorship coordinatorFilled
Chapter intelligence and event check-in, on your phone
A companion mobile app built for chapter leaders on the go: one-tap event check-in with offline support, and the same Pulse AI insights chat you use on the web. Available on iOS and Android, included with the Insights plan.
- Event check-in with an offline queue that syncs when Wi-Fi comes back
- Walk-in registration at the door with member lookup and duplicate warnings
- Pulse AI insights chat with charts, right on your phone
- Same role-based access and PII gating as the web app
- Included with the Insights plan ($299/mo)
32 of 47 checked in
- Sarah ChenChecked in
- Marcus PatelChecked in
- Jordan AliNot yet
- Priya ShahChecked in
3 walk-ins registered at the door
And the essentials that tie it all together
Role-Based Access Control
18 granular permissions across 6 preset templates, with owner/admin/member governance roles. Assign permissions directly or pick a template. Every board member sees exactly what they need.
Anti-Spam Compliance
CASL (Canada) and CAN-SPAM (US) compliance is built into the newsletter builder. Unsubscribe links, mailing addresses, and country-appropriate consent language are included by default.
Multi-Org Tenancy
Each chapter is fully isolated with row-level security in the database. One platform, many chapters, zero data leakage.
Stripe Billing
Self-serve subscription management. Chapters sign up, pick a plan, and manage billing through Stripe Checkout and Customer Portal.
Branded Invites
Invite board members by email with role pre-assignment. Branded invite emails, one-click onboarding, and automatic org association.
Audit Logging
Track who changed what and when. Role changes, member removals, invitations, and data exports are all logged for accountability.
Built by a chapter president who served every board role. Deep domain knowledge, built into every feature: the right data at the right moment, for every person on your board.
See these features in action
Book a personalized demo and we will show you exactly how ChapterPulse fits your chapter's workflow.
Book a demo