How can we help?
Find answers, submit a request, or email us at support@chapterpulse.com. We respond within one business day.
Help topics
What ChapterPulse can do
A complete overview of every feature: AI analytics, newsletter editor, member data, events, exports, volunteers, and mobile.
Getting started
Account setup, inviting your team, connecting your chapter's data sources, and first steps with ChapterPulse.
Newsletter editor
Composing newsletters, using the visual editor, previewing output, and copying HTML into Mailchimp.
Conversational Insights
Asking questions about your chapter data, understanding charts and tables, and getting the most out of the AI.
Team and permissions
Managing team members, assigning roles, setting permissions, and handling board turnover.
Reports and data
Membership reports, event registrations, data exports, and connecting to ThoughtSpot or StarChapter.
Mobile app
Event check-in, walk-in registration, offline support, and Pulse AI insights on iOS and Android.
Billing and account
Subscription plans, adding seats, invoices, and updating payment information.
Other ways to get help
Email us directly
Send an email to support@chapterpulse.com and we will get back to you.
General inquiries
For sales, partnerships, or general questions, visit our contact page or email info@chapterpulse.com