What ChapterPulse can do
A complete overview of every capability in ChapterPulse: what each feature does, what data it uses, and which plan includes it.
Conversational Insights (Pulse AI)
Ask questions about your chapter in plain English and get answers with charts and tables. Pulse AI translates your question into a database query, runs it against your chapter's live data, and presents the results visually.
- Questions about membership, events, attendance, revenue, and volunteers
- Bar, line, and pie charts generated automatically from results
- Cohort-based renewal rate math using years of monthly snapshots
- Saved queries and persistent chat sessions for recurring board report questions
- Available on the Insights plan. Also works in the mobile app.
Newsletter editor
Compose professional, brand-consistent newsletters visually and export Mailchimp-ready HTML in one click. No HTML knowledge required.
- Section-based builder: events, president's message, volunteer spotlight, custom blocks
- Six pre-built announcement templates (AGM, board election, event highlight, survey, milestone, holiday)
- Reusable Spotlight library: save, search, and load spotlight content across issues
- Admin section management: hide section types, set default copy, create up to 10 custom section templates
- AI writing assistance: polish copy, generate descriptions, suggest subject lines
- Compliance checks for broken links, missing dates, trademark issues, and CASL
- Version history, draft cloning, and "mark as sent" tracking
- Available on all plans
Member data and directory
Your full chapter roster, synced nightly from your existing member management systems. See who is active, expiring, at risk, or lapsed.
- Pulls from ThoughtSpot, Dark Rhino, and/or StarChapter automatically
- Monthly point-in-time snapshots for historical cohort analysis
- Multi-source priority resolver: best data wins when sources overlap
- PII access controlled per user via the Member PII permission
- Available on Operate and Insights plans
Event and registration tracking
Events, registrations, attendance, and payments from StarChapter, unified in one view with trend indicators and revenue breakdowns.
- Registration counts with month-over-month trends
- Payment records including coupon tracking and revenue per event
- Check-in data from the mobile app merged with registrations
- Available on Operate and Insights plans
Automated CSV exports
Configure exports once. ChapterPulse generates, attaches, and emails CSV reports to your partner organizations on a monthly schedule.
- 23 available columns with drag-to-reorder customization
- Delta tracking: only changed records in each delivery
- Test sends, delivery history, and per-config fault isolation
- Up to 5 exports on Operate, unlimited on Insights
Volunteer coordination
Volunteer postings sync from PMI's volunteer portal. Track applications, resumes, and placement status in one place.
- Automated sync of postings from volunteer.pmi.org
- Application tracking with applicant details and submission dates
- Resume storage in the cloud
- Available on Operate and Insights plans
Mobile app: check-in and insights on the go
A companion iOS and Android app for chapter leaders at events and on the go.
- One-tap event check-in with an offline queue that syncs when connectivity returns
- Walk-in registration at the door with member search and duplicate warnings
- Conversational Insights chat with charts, right from your phone
- Same role-based permissions and PII gating as the web app
Dashboard and KPIs
A role-adaptive dashboard that shows each board member the sections relevant to their permissions:
- KPI cards: active members, new joins, at-risk members, renewal rates, upcoming events, recent attendance
- Recent drafts with status badges and quick-edit links
- Upcoming scheduled exports with countdown to next delivery
- Volunteer summary: open postings and pending applications
- Team activity feed: recent role changes, invites, and joins
- System health banner with data sync status alerts
KPI cards are available on Operate and Insights plans. Other dashboard sections appear on all plans based on permissions.
Still need help?
Email us at support@chapterpulse.com or submit a request.